Overview
IMPORTANT — PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF USE AND CONDITIONS OF SALE BEFORE ACCESSING, USING, OR PLACING AN ORDER OVER https://www.trymiamimd.com/. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (see Sections 14 and 15). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT.
Your use of this Website, which is owned and maintained by MiamiMD (“MiamiMD,” “we,” “our,” “us”), is governed by the policies, terms, and conditions set forth below. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner.
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION.
1. Website Use
By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us.
2. Privacy & Security Disclosure
Our privacy policy may be viewed at Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.
3. General Conditions and Website User Conduct Restrictions
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership rights by using the Website. You agree not to use or attempt to use the Website in any unlawful manner.
4. Products Sold for Personal Use Only and As Part of a Healthy Lifestyle
You agree that products purchased are for your personal, non-commercial use. Resale, redistribution, modification, or export is prohibited. MiamiMD does not guarantee that you will accomplish your fitness, health, or wellness goals. Results may vary.
5. No Medical Advice; Accuracy, Completeness and Timeliness of Information
The material on the Website is for general informational purposes only and is not intended as medical advice. Statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent disease. While we strive for accuracy, errors or outdated information may occur.
6. Modifications to the Website and Prices
We reserve the right to modify or discontinue the Website or any products at any time without notice. Prices and product descriptions may change without prior notice. Offers are void where prohibited.
7. Payment
All charges are in U.S. Dollars. We accept major U.S. issued credit and debit cards. By submitting payment, you affirm you are authorized to use the card, that information is complete, and sufficient funds are available.
8. Order Placement and Acceptance
Your electronic confirmation does not signify acceptance of your order. We reserve the right to accept or deny orders. Refunds will be issued for denied orders. Additional information may be required before processing.
9. Subscriptions
Our Subscribe & Save plan allows automatic replenishment of products at set intervals. Payments will be processed automatically until you cancel. Contact support@trymiamimd.com to cancel. If a payment fails, we may attempt to process again and contact you.
10. Shipping Policies
Orders ship via USPS, UPS, or DHL depending on location. Domestic delivery is typically 7 days; international 14–30 days. Customers are responsible for accurate addresses. Contact customer service immediately for corrections.
11. Delivery Confirmation
Carrier delivery confirmation is sufficient proof of delivery, even without a signature.
12. Return Policy
We offer a 60-day no-questions-asked return policy. Refunds are less a $5 restocking fee. Returns must include an RMA number. Customers are responsible for return shipping. Refunds may take 3–4 business days after processing.
13. Social Media
Our Social Media Presence is subject to the respective platform’s terms and privacy. Comments and opinions are those of users, not MiamiMD. Inappropriate content may appear until removed by procedures of the hosting platform.
14. Disclaimer of Warranties
The Website and products are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, or non-infringement.
15. Disclaimer of Liabilities
To the fullest extent permitted by law, MiamiMD shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of the Website or products. Liability is limited to USD $500.00.
16. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver
All disputes must be resolved by binding confidential arbitration, except where prohibited by law. You waive your right to a jury trial or to participate in class actions. Arbitration will follow AAA rules and be governed by Florida law.
17. Indemnification
You agree to indemnify, defend, and hold harmless MiamiMD and affiliates against any claims, losses, or damages arising from your breach of these Terms or applicable laws.
18. Third-Party Websites and Links
Our Website may contain links to third-party sites. We are not responsible for third-party content or policies. Engage with them at your own risk.
19. Testimonials, Reviews, and Other Submissions
Submissions including testimonials, reviews, ideas, or comments become our property. We may use, copy, distribute, and publish them without compensation. Testimonials represent customer experiences; results will vary.
20. Electronic Communications
By using the Website, you consent to receive electronic communications, which shall have the same legal force as written communications.
21. Assignment
You may not assign your rights under these Terms. MiamiMD may transfer its rights and obligations without notice.
22. No Waiver
Failure to enforce any term shall not constitute a waiver of such or any other term.
23. No Agency Relationship
No joint venture, partnership, employment, or agency relationship exists between you and MiamiMD through your use of the Website or products.
24. Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in effect.
25. Termination
Upon termination, certain provisions including Sections 2–3, 14–17, 20–24, and 26 shall survive.
26. Entire Agreement
These Terms, together with the Privacy Policy and other posted policies, constitute the entire agreement between you and MiamiMD and supersede prior agreements.
27. Questions or Additional Information
Contact Us
If you purchased a product through the Website, please email our customer care center at support@trymiamimd.com.
Phone: 844-829-8772
Address: Miami MD, 1900 Midway Lane, Smyrna, TN 37167